Map is not showing

[abdallah.sankari]

Hello,

I’ve encountered a problem using TimeAlbum Pro. I tried to load the provided Tokyo track example (CSV file) into the software. While the GPS points seem to load correctly (they appear in the data), the map view remains blank. I was expecting to see the route displayed on Google Maps or an integrated map, as mentioned in some documentation.
   
So i was wondering if there is any way to solve this problem as soon as possible?

Thank you in advance

[routeconverter]

Hello Abdallah,

it seems the metadata about the available maps could not be loaded from a server. Are you working behind a proxy?

[routeconverter]

Please use Help/Send Error Report... to provide me with details

[abdallah.sankari]

Please use Help/Send Error Report... to provide me with details

I have sent you the errors by mail

[routeconverter]

It's weird. TimeAlbum Pro cannot access the RouteConverter server due to certificate problems:

Jul 04, 2025 1:47:14 PM slash.navigation.download.executor.DownloadExecutor run
GRAVE: Failed to download content from https://api.routeconverter.com/v1/mapser...format=xml: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

I couldn't reproduce this, so need to take a deeper look into this.

[abdallah.sankari]

Would you be able to provide the IP address of this application? It's possible the company has blocked it, and adding it to the whitelist could resolve the issue. Of course, this is only if the information is not confidential.

[routeconverter]

That could be an explanation: something in your company is proxying/blocking the requests to my server and uses a certificate which is not issued by one of the know root certificate authorities

You could try to let the IP address 85.214.137.231 for api.routeconverter.com unblock from this.

Or alternatively set a proxy(?) on your machine

[routeconverter]

Another alternative: if the a bit dated Java Runtime Environment is the problem, I've updated it to the latest version. A prerelease of all this is available here:

https://static.routeconverter.com/downlo...Bundle.exe

[abdallah.sankari]

Hello Christian,

Thank you so much for your dedicated support and for providing the new build and IP address.

Unfortunately, neither of the suggested solutions worked for me, and the map view still remains blank. It seems the issue is likely tied to my company's specific network environment.

In the meantime, I was able to visualize the data by writing a script with the folium library in Python. While doing so, I noticed the sample track had a fair amount of noise, which I had to filter out to get a clean route.

This gave me an idea for a feature suggestion: it would be incredibly useful if TimeAlbum Pro had a built-in data filtering or smoothing feature to clean up GPS tracks.

Thanks again for all your help!

[routeconverter]

This gave me an idea for a feature suggestion: it would be incredibly useful if TimeAlbum Pro had a built-in data filtering or smoothing feature to clean up GPS tracks.

Hi Abdallah,

thank you for your suggestion. Sometimes Position/Remove duplicate positions helps, please try it. 

The need to further filter or smoothen tracks came up several times in the past. I've experimented with heuristics to remove outliers but found no generic algorithm that works reliably on arbitrary data.